Well·Spring’s Awards & Accreditations in Greensboro & NC

When searching for a retirement community, you look for a place you can trust. Well·Spring, A Life Plan Community has achieved a number of credentials that both potential residents and their families can rely on as standards of excellence. To learn more about our awards and accreditations in Greensboro, NC, in addition to the scholarships and local community organizations we support, please read through the descriptions below and contact us with your questions.

Pathways to Greatness

In 2009, Well·Spring was honored to be the recipient of the prestigious Pathways to Greatness Award presented by Clifton Larson Allen and LeadingAge. This award is presented annually to one organization in the United States, and Well·Spring is one of only three North Carolina Continuing Care Retirement Communities to ever receive this award. Nancy Rehkamp, Clifton Larson Allen principal, said, “Well·Spring was a clear standout as a high quality, innovative organization from which other senior services organizations could learn a great deal.” Well·Spring’s Pathways to Greatness was derived from high employee and resident satisfaction scores, prudent financial management, a unique Growing Green initiative, its commitment to ensuring a diverse resident population and a high level of community involvement and commitment.

CARF-CCAC Accreditation

CARF-CCAC_GoldSeal_108pxOriginally accredited in 2003, Well·Spring, A Life Plan Community was awarded a five-year term of accreditation by the Continuing Care Accreditation Commission (CCAC) and Commission on Accreditation of Rehabilitation Facilities (CARF) in 2013. An organization receiving a five-year term of accreditation has voluntarily engaged in a rigorous peer review process and demonstrated to a team of surveyors that it is committed to conforming to CARF–CCAC’s accreditation conditions and standards, as well as being commended on its quest for quality programs and services.

NC New Organizational Vision Award

Well·Spring is the only life plan community in the Triad to have both accreditation from the CARF-CCAC and the special licensure of the North Carolina New Organizational Vision Award (NC NOVA). In addition, in 2006 Well·Spring was the first facility to be awarded NC NOVA. The NC NOVA is a special licensure designation awarded to nursing homes, adult care homes and home care agencies that meet voluntary higher standards for workplace culture. The program was created to aid long-term care facilities in improving the quality of care by attracting and retaining a qualified, well-trained and satisfied team of caregivers.


LeadingAge is an association of not-for-profit aging services organizations dedicated to making America a better place to grow old, with a mission to expand the world of possibilities for aging. Its members touch four million lives every day and include 6,000 nonprofit organizations representing the entire field of aging services, 39 state partners and hundreds of businesses, consumer groups, foundations and research partners. Steve Fleming, president and CEO of The Well•Spring Group, serves as the Secretary of the LeadingAge National Board of Directors.

LeadingAge North Carolina

LeadingAge North Carolina is the state association of nonprofit providers that is dedicated to providing quality care, housing, community and related services to the elderly in our state. Steve Fleming, president and CEO of The Well•Spring Group, served as the Chair of the Board of Directors of LeadingAge North Carolina for 2008-2010. In 2014, Well·Spring, A Life Plan Community was awarded the Excellence in Collaboration Award from LeadingAge North Carolina. This award recognizes creative collaboration within and among organizations for the purpose of addressing significant needs and/or expanding the possibilities for aging. Other awards from LeadingAge North Carolina include:

  • Dietary Services Award – George Galvin (2010)
  • Nurse of the Year Award – Brenda Hanes (2009)
  • Nursing Assistant Award – Rachel Milner (2007)
  • Nursing Services Award – Kathy Norman (2006)
  • Community Service Award – Well·Spring’s Community Benefit Program (2005)
  • Nursing Assistant Award – Sue Crawford (2005)
  • Resident Services Award – Misti Byler (2003)
  • Trustee of the Year – T. Clyde Collins (2001)

North Carolina Health Facilities Fabulous 50

NCHCFA established the Fabulous 50 awards program to recognize nurse aides across North Carolina for excellence in care. Ten nominees are selected from five districts. One nominee per district is honored with the Nurse Aide of the Year award. Well·Spring recipients are:

  • Rita Ridenour (2007)
  • Sue Crawford (2005)

LeadingAge-Ziegler Graduate Fellowship Award in Strategic & Financial Planning

Stephen P. Fleming, president and CEO of The Well•Spring Group, was the 2006 recipient of the LeadingAge-Ziegler Graduate Fellowship Award in Strategic and Financial Planning, allowing Mr. Fleming to attend a prestigious executive education program at Harvard Business School. This award gave Mr. Fleming the opportunity to develop integrated strategic management perspectives, explore advanced management concepts at a leading university, assess and acquire techniques for long-range organizational planning and strategy implementation, and apply this new knowledge to Well·Spring’s integrated strategic planning processes.

Well·Spring – UNCG School of Nursing Health Centers

Well·Spring partnered with the UNCG School of Nursing Health Centers in 2008 and provided primary funding for the enhanced Health Centers, which offer on-site health screening, assessment and wellness promotion to low-income residents of Greensboro Housing Authority’s public housing complexes for older adults. The Health Centers are staffed by UNCG School of Nursing professors, students and allied professionals. The Well·Spring – UNCG School of Nursing Health Centers combine education and public service for Greensboro’s vulnerable older adults and extend services available from the UNCG School of Nursing. The mission of the weekly Health Center sites is to prepare nursing students to care for older adults and vulnerable populations, improve life expectancy outcomes and quality of life, and eliminate health disparity where possible. This will be carried forth by engaging residents in the promotion and education of good health practices and management of chronic illness by facilitating resident access to needed services and by encouraging the appropriate use of the healthcare system.

Appalachian State University

To promote interest and provide educational opportunities to individuals in the healthcare field, Well·Spring established the Well·Spring Retirement Community Scholarship in Healthcare Management at the Walker College of Business at Appalachian State University. This scholarship provides assistance to future healthcare providers for many years to come in a crucial area where qualified candidates are in high demand.

North Carolina A&T State University, UNCG & Guilford Technical Community College

Well·Spring, A Life Plan Community established four endowed scholarship funds in nursing at North Carolina A&T State University, UNCG and Guilford Technical Community College. These funds afford the schools the opportunity to attract and retain capable, deserving students pursuing a degree in nursing. As a provider of healthcare services, Well·Spring recognizes the critical shortages facing the healthcare industry and believes that our financial support in this area of study benefits not only the individual students and the schools but our community and its rapidly growing senior population.

NC State Board of Examiners for Nursing Home Administrators (NCBENHA)

The primary purpose of the NCBENHA is to license nursing home administrators; it is also responsible for developing, imposing and enforcing standards that must be met by individuals in order to be a licensed nursing home administrator. Former Governor Mike Easley appointed Steve Fleming, president and CEO of The Well•Spring Group, to NCBENHA. He was subsequently elected Chair of the Board to serve and represent over 40,000 nursing home residents, their administrators and the facilities in where they reside. In addition, two Well·Spring senior staff members donate time and expertise to serve as preceptors and present educational sessions as they train aspiring nursing home administrators.

Communities We Benefit

Well·Spring, A Life Plan Community is proud to support our community through sponsorships, financial donations and/or volunteer hours. Our approach is to collaborate and support existing agencies and organizations within the community. We believe these partnerships enable Well·Spring to reach a wide variety of the populations within the community. Some of the organizations that Well·Spring supports are:

  • Alight Foundation
  • Alzheimer’s Association
  • American Cancer Society
  • American Diabetes Association
  • American Heart Association
  • Bel Canto
  • Carolina Theatre
  • Children’s Home Society of North Carolina
  • Community Foundation of Greater Greensboro
  • Doug Coley Foundation for Leukemia Research
  • Eastern Music Festival
  • Family Service of the Piedmont
  • Food Assistance, Inc.
  • FOX 8 Gifts for Kids
  • Friends for an Earlier Breast Cancer Test
  • Green Hill Center for Art
  • Greensboro & Greensboro Airport Rotary Clubs
  • Greensboro Ballet
  • Greensboro Beautiful
  • Greensboro Cerebral Palsy Association
  • Greensboro Children’s Museum
  • Greensboro Historical Museum
  • Greensboro Jewish Federation
  • Greensboro Partnership
  • Greensboro Sports Council
  • Greensboro Symphony Orchestra & Symphony Guild
  • Greensboro Urban Ministry
  • Guilford County Schools
  • Guilford Green Foundation
  • Habitat for Humanity
  • Hospice & Palliative Care of Greensboro
  • Jewish Family Services
  • Junior League of Greensboro
  • The Music Academy of North Carolina
  • Music for a Great Space
  • NC PACE Association
  • The National Conference for Community and Justice
  • National Multiple Sclerosis Society
  • Preservation Greensboro
  • Senior Resources of Guilford
  • Shepherd’s Center of Greensboro
  • Triad Health Project
  • Triad Stage
  • United Arts Council
  • United Way of Greater Greensboro
  • The University of North Carolina at Greensboro
  • WFMY Food 2 Families
  • Women’s Only 5K Walk & Run

Well·Spring, A Life Plan Community is proud to have received a number of awards and accreditations in Greensboro, NC, in addition to being an active member of the local community.